Shipping & Delivery Policy
oroboros is committed to deliver your order with good quality packaging within given time frame. Our shipment time anywhere in India is of 10 to 12 working days except Sunday & Public holidays. To ensure that your order reaches you in good condition, in the committed time, we ship through reputed courier agencies only.
How the delivery charges are calculated ?
The logistics partner and oroboros determine the shipping charges mutually. The shipping charge may vary product to product due to the varying weight and size of the products. For multiple products ordered, the shipping charge of every product will be considered. E.g., a customer who orders three products is charged the total of all individual delivery charges associated with each product. Our prices are inclusive of all the gvt. taxes except Octroi if applicable in your region.
What if the product is received in damaged condition ?
On receiving a product that is found to be damaged as unboxed please refuse to accept the package and return the package to the delivery person. Also, please call our customer care at +91 9822659940 or email us at email@example.com mentioning your Order ID. We will personally ensure that a brand new replacement is issued to you with no additional cost. Please make sure that the original product tag and packing is intact when you send us the product back.